Working on a Feedback Formula

Toastmasters facilitates opportunities to practice both public speaking and leadership skills. When we deliver a speech we are willing to know the impact of it in the audience. Feedback helps us to know about the impact of our message, our strengths and areas of improvement.

I was scared of both receiving feedbadk and delivering feedback at the beginning. Toastmasters experience has given me self-confidence and I enjoy very much my feedback preparation for others.  I have learnt HOW TO LISTEN AND OBSERVE.

This is my Feedback recipe by ingredients: I very much rely on the structure of feedback preparation I learnt from our fellow Toastmaster, Sebastian Lora, which basically drives us to focus on three different areas of speech:  Global Impression, Content of message and Staging.

This is my formula: when the speaker is in stage I concentrate in observing and listening with full empathy. I take quick notes that will help me build a much more structured message on those 3 areas.


1.- Global Impression = IMPACT. What impact did the message have on me?. What am I taking with me after the speech? I am talking about emotional impact (did it call my interest, did it touch me, did I learn

2.- Content of Message = STRUCTURE, how did the speaker start, how did he/she develop message, had if a good conclusion, final message, was the message clear, was it simple.?

3.- Staging = ALL ABOUT THE SPEAKER’s skills and attitude based on verbal communication (words) and non verbal communication (tones, rhythm, gestures, movement, smile, eye contact, bad habits)


My main focus when I have to deliver feedback after a speech is to find a balance between observation and listening.

And let’s remember, FEEDBACK IS A GIFT, we are here to learn, a gift has to be wrapped with nice package, that is why structure of feedback matters.

I look forward to listening from your “Feedback Recipe Formulas” as well !!


Olga Millan ingles